How to pick a good maternity hospital?

Picking a maternity hospital is a big and important decision for you. With so many unknowns, it is good to look for a few basic things. Find out more about the things you should look out for.

What are the 9 QoCs?

The 9 Quality of Care (QoC) indicators as defined by World Health Organisation (WHO) can guide mothers to-be to choose a maternity hospital. These indicators ensure that every pregnant woman and newborn receives high-quality care during childbirth. These standards set expectations for the level of care provided by a hospital and define the delivery experience.

Ontime Admission

On-time admission makes it possible for rapid assessment of the pregnant woman’s condition, prompt action, and a well-managed delivery.

Clean Bedsheets

Changing soiled bedsheets and clothing is necessary for preventing infections and is important for a clean and safe delivery.


Pulling curtains around the bed during check-ups and providing a covering sheet make the mother-to-be feel comfortable and protected. Restricting visitors to the hospital’s visiting hours goes to ensure that the mother and newborn get adequate rest.

Mother-Newborn Bonding

Skin-to-skin care means placing the dried and unclothed newborn on its mother’s bare chest or abdomen, with a light blanket covering the baby’s body. Skin-to-skin contact provides warmth and comfort to the newborn and helps facilitate breastfeeding.

Courteous & Respectful

Respectful, polite staff can make the mother (and birth companion) feel welcome and comfortable. Lack of a good attitude on part of hospital staff adds up to stressful situations for the mother.

Early Breastfeeding

Ideally, breastfeeding should be initiated within one hour after birth. The early breast milk is very beneficial to the newborn’s health and immunity. It also helps protect the baby from infections.

Emotional Support from Hospital Staff

Labour can be a frightening experience and by providing comforting and reassuring words the hospital staff can positively impact the situation and reduce the emotional stress.

Counselling: Danger signs

Before discharge, a mother should be made aware of signs of infection or illness not only in her newborn but also her own self. This will help her seek timely medical attention.

Counselling: Family Planning

Advice should be given on after-delivery care and hygiene, family planning and different methods of contraception.

How does our review system work?

Together hospitals are reviewed by mothers who have given birth in these hospitals. The mothers review these hospitals on the 9 QoC indicators and these reviews help pregnant mothers to choose a good maternity hospital. Watch the video to find out more !


I was told about family planning but wanted more information for which I plan to call the hospital landline. I am very impressed with the way queries were handled and staff’s behavior at the hospital.
A mother who delivered at Thombare Hospital,Mumbai

I had a very good experience. I appreciate this portal where I can give feedback for the doctor. I really had a great experience with this hospital.


A mother who delivered at Anand Maternity and Nursing Home, Pune

The staff’s behavior was good and the doctor was just perfect.




A mother who delivered at Public Welfare Hospital, Agra

The services were so good and I loved the staff. They are very respectful to each other and of course us! The doctor was extremely helpful.


A mother who delivered at Maher Maternity and Nursing Home, Mumbai